New features will bring more power to your practice so you can spend less time on claims and more time getting people the care they need. TheraThink.com © 2020. Optum [formerly United Behavioral Health (UBH)] provides mental health and substance abuse rehabilitation treatment services, whether inpatient or outpatient. X�@] �{���B��`����Vd`x�d, ;&e When checking eligibility for AllWays Health Partners members, remember to search by name and date of birth. Optum EAP. Live and Work Well, is a confidential mental health, work/life and EAP resource center offering Optum Behavioral Mental Health interactive assessments, service provider and medication databases, self-help programs and extensive information and tools. We understand that it's important to actually be able to speak to someone about your billing. endstream endobj startxref Claims Address For All UHC, UBH, and Optum. United Health Card Provider Phone Number: (877) 842-3210. Box 30567 Salt Lake City, UT 84130-0567. The primary claims resource, the claimsLink app, is available on Link, your gateway to UnitedHealthcare’s self-service tools. All Rights Reserved. Let us handle handle your insurance billing so you can focus on your practice. Denny and his team are responsive, incredibly easy to work with, and know their stuff. UMR P.O. Thank you. %%EOF Learn what types of services are covered, find a provider or telehealth service and more. optum behavioral health claim form Analysis of insurance claims from earlier this year found that the number of behavioral health … Provider Service: 844-451-3518 Payer ID: 87726 Paper Claims: PO Box 30757, Salt Lake City, UT 84130-0757 Visit the Optum Provider Express Portal for more information and to check member eligibility. You can call, text, or email us about any claim, anytime, and hear back that day. “As private practitioners, our clinical work alone is full-time. Optum Behavioral Health, EAP, WorkLife & Mental Health Services. Information about all the tools and resources needed to manage claim submission and receipt of payments. Box 30755 Salt Lake City UT 841300755. Optum provides a specialized network of professional providers and treatment facilities, which have been thoroughly evaluated according to comprehensive guidelines. But it’s important to do your due diligence to ask if you are in network for all of these plans. As you’re aware, treatment is critical since it can contribute to the patient’s readiness to change at risk behaviors. Do not distribute or reproduce without express permission from Optum. Please be sure to take note of registration requirements and details. Nearly every member of the Community Behavioral Health Association of Maryland, a provider advocacy group, said the Optum system is harming their clinical and financial performance. Q&A. To receive benefits under the plan, you should contact Optum Behavioral Solutions before inpatient and outpatient behavioral health services are provided. Optum Maryland gives care to people served by the Maryland Department of Health (MDH), Behavioral Health Administration (BHA). Our data is encrypted and backed up to HIPAA compliant standards. Find articles, self-care tools, caring providers, and other mental health and substance use disorder resources. The lawsuit comes as claims for addiction and mental health treatment are on a sharp rise. Learn how we can handle your mental health insurance billing and credentialing headache: It's our goal to ensure you simply don't have to spend unncessary time on your billing. Box 19199 Planation, FL 33318. %PDF-1.5 %���� 30541 Salt Lake City, UT 84130-0541 My daily insurance billing time now is less than five minutes for a full day of appointments. 30760. Behavioral health programs may help you cope with emotional struggles. If you are a person or a family member seeing a MDH/BHA provider, you can access relevant information with the touch of a finger: We do eligibility and benefits verification for our providers every day of the week.  Happy to help! Source: https://www.uhcprovider.com/content/dam/provider/docs/public/resources/edi/Payer-List-UHC-Affiliates-Strategic-Alliances.pdf. And that’s it! The United Health Care network is very large covering commercial, medicaid, and medicare policies in a variety of states.  This exhaustive list will help you narrow down where to file your United Health Care claims based specifically on the name of the policy. You want to get paid quickly, in full, and not have to do more than spend 10 or 15 minutes to input your weekly calendar. Optum Provider Provider Phone Number: (800) 888-2998. optum behavioral health provider relations Normally, about 2% of all behavioral health claims Optum receives are for a telehealth visit. Call to verify network status and you’ll be ready to accept all three in no time! Claims Unit P.O. Transaction and EAP options for member companies; United Behavioral Health management. The ruling comes after a years-long legal battle, which is centered around more than 50,000 patients who were beneficiaries of UnitedHealthcare’s United Behavioral Health (UBH) between 2011 and 2016. Optum networ… 84130-0760. • Free Account Setup - we input your data at signup. 0 Free Account Setup - we input your data at signup. Welcome to Optum Pay™ We help your practice efficiently reconcile and manage claims payment and remittance data. Optum's clinician website, Provider Express, supports entry of outpatient behavioral health claims by a registered user. For all Optum Behavioral Health commercial plans, any telehealth services provided via a real-time audio and video communication system can be billed for members at home or another location. Our mental health insurance billing staff is on call Monday – Friday, 8am-6pm to ensure your claims are submitted and checked up on with immediacy. • Eligibility & Benefits Verification (in 2 business days), • EAP / Medicare / Medicaid / TriCare Billing, • Month-by-Month Contract: No risk trial period. Optum is pleased to work with our Alaska Medicaid providers to provide training opportunities throughout the year. For all Optum Behavioral Health commercial plans, any telehealth services provided via a real-time audio and video communication system can be billed for members at home or another location. We are excited to announce expanded functionality coming in 2021. More generally on the telehealth front, Optum has seen telehealth claims increase from … 207 0 obj <>stream P.O. h�bbd``b`�$f ��@��$� At Optum, we’re committed to partnering with state and local communities to coordinate treatment and resources for people with multiple physical and behavioral health conditions. Optum Provider Provider Phone Number: (800) 888-2998, United Behavioral Health Provider Phone Number: (800) 888-2998. I cannot capture in words the value to me of TheraThink. All of these companies use the same Payer ID to file claims (87726), so they all end up in the same place at the end of the day. Early claims data indicates a significant shift in the use of telehealth for behavioral health care. Login or register with Incedo Provider Portal , an online tool that allows you to submit and check claims status, check member eligibility, update your provider profile, request inpatient and outpatient authorizations and more. Every provider we work with is assigned an admin as a point of contact. Here are some advantages we think you will find: Faster claim payment and disposition BHCA Provider FAQ. Insurance Reimbursement Rates for Psychotherapy, Insurance Reimbursement Rates for Psychiatrists, Beginner’s Guide To Mental Health Billing, https://www.uhcprovider.com/content/dam/provider/docs/public/resources/edi/Payer-List-UHC-Affiliates-Strategic-Alliances.pdf, Inquire about our mental health insurance billing service, offload your mental health insurance billing, UnitedHealthcare / All Savers Alternate Funding, UnitedHealthcare of the Mid-Atlantic, MD IPA, Optimum Choice and MAMSI Life and Health (formerly MAMSI), UnitedHealthcare Plan of the River Valley (formerly John Deere Healthcare), UnitedHealthcare Shared Services (formerly UHIS), UnitedHealthcare West / UnitedHealthcare of CA, OK, OR, TX, WA and PacifiCare of AZ, CO, NV, UnitedHealthcare West / Encounters (formerly PacifiCare), UnitedHealthcare Life Insurance Company (formerly American Medical Security), UnitedHealthcare Life Insurance Company – Golden Rule, OptumHealth Behavioral Solutions (formerly United Behavioral Health and PacifiCare Behavioral Health), OptumHealth Complex Medical Conditions (CMC) (formerly OptumHealth Care Solutions and United Resource Networks), OptumHealth Physical Health – includes Oxford, UnitedHealthcare Community Plan / AZ, Long Term Care, Children’s Rehabilitative Services (CRS), UnitedHealthcare Community Plan / CA, DC, DE, FL, GA, HI, IA, LA, MA, MD, MS, NC, NE, NM, NY, OH, OK, PA, RI, TX, VA, WA, WI (some are formerly AmeriChoice or Unison plans), UnitedHealthcare Community Plan / KS – KanCare, UnitedHealthcare Community Plan / MI (formerly Great Lakes Health Plan), UnitedHealthcare Community Plan / NJ (formerly AmeriChoice NJ Medicaid, NJ Family Care, NJ Personal Care Plus), UnitedHealthcare Community Plan / TN (formerly AmeriChoice TN: TennCare, Secure Plus Complete), UnitedHealthcare Community Plan / UnitedHealthcare Dual Complete (formerly Evercare), UnitedHealthcare Community Plan / UnitedHealthcare Long Term Care (formerly Evercare), Rocky Mountain Health Plans (RMHP) / CO – Professional claims, Rocky Mountain Health Plans (RMHP) / CO – Institutional claims, AARP Hospital Indemnity Plans insured by UnitedHealthcare Insurance Company, AARP Medicare Supplement Plans insured by UnitedHealthcare Insurance Company, AARP MedicareComplete insured through UnitedHealthcare / WellMed, AARP MedicareComplete insured through UnitedHealthcare (formerly AARP MedicareComplete from SecureHorizons), AARP MedicareComplete insured through UnitedHealthcare / Oxford Medicare Network, AARP MedicareComplete insured through UnitedHealthcare / Oxford Mosaic Network, OptumCare / AZ, UT (formerly Optum Medical Network & Lifeprint Network), UnitedHealthcare Community Plan / UnitedHealthcare Dual Complete – Oxford Medicare Network, UnitedHealthcare Medicare / Care Improvement Plus (CIP), XLHealth, UnitedHealthcare Medicare / UnitedHealthcare Chronic Complete (formerly Evercare), UnitedHealthcare Medicare / UnitedHealthcare Group Medicare Advantage, UnitedHealthcare Medicare / UnitedHealthcare MedicareComplete (formerly SecureHorizons), UnitedHealthcare Medicare / UnitedHealthcare MedicareDirect (formerly SecureHorizons) 87, UnitedHealthcare Medicare / UnitedHealthcare Nursing Home Plan (formerly Evercare), We charge a percentage of the allowed amount per paid claim (only paid claims). 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